While using TracFone services in case you think to get help, then you can take the TracFone help offered by customer service center. You can call then customer service and tell them your phone serial number and PIN number and also the problem you are facing. You can also call them to know about the various new offers of TracFone. If the service agent is unable to guide you, they will put you to their supervisor, who will help you in solving your problem. You can even ask the supervisor for giving some free minutes in return for you facing the trouble of calling the customer service three to four times to solve the problem. The supervisor will surely add some minutes as a gift into your cell phone, next time when you will add minutes to your phone.